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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Elisa Harness

October 23, 2024

5  out of  5
rating by Elisa Harness
"Tim and his staff were great in helping one of our customers transfer to their office. Great customer service."
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Cecily Payne

July 19, 2024

5  out of  5
rating by Cecily Payne
"Jayden with State Farm is great!!!!! He’s very down to earth and so helpful. It was a pleasure to do business with him!!!!"
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Ellie Adkins Webb

April 3, 2024

5  out of  5
rating by Ellie Adkins Webb
"Jessica at State Farm was so very helpful and offered prompt and excellent service when my car was involved in a collision a few weeks ago. She has provided support through every step making a stressful time easier!"
We responded:
"We love Jessica! She does a great job taking care of our customers! We are so sorry you had the claim, but glad we could help make the experience more manageable."
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Heike Meyn

March 6, 2024

5  out of  5
rating by Heike Meyn
"I had to look for a new home owner insurance..after some quotes I got state farm seems to be my best option. I went to the office and Christy Byrd was taking care of me..not only that she took the time to explain all my options , she found the best deal in a car/ home owner insurance bundle.. I saved a lot of money and I was very happy..Christy did not try to talk me into anything I didn't really need and was so kind and honest..I would recommend this place to anybody. " I am a farmer now ""
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Weixing Lin

February 20, 2024

5  out of  5
rating by Weixing Lin
"Veny helpful thanks for Christy"
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James Hillin

January 20, 2024

5  out of  5
rating by James Hillin
"They have provided the best rates now for over almost 3 years ! Thank you Tim Tobey !"
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Devon Avery

October 6, 2023

5  out of  5
rating by Devon Avery
"I just wanted to say State Farm is the best insurance I have ever had so far! First off GEICO wanted to double my rate in July but I called and checked around and State Farm and Jessica came to my rescue! The best rate I could find Jessica knew how to help and where I needed help! Second me and my wife had to tow our vehicle and get her key replaced this past week and BOOM the app had roadside assistance which was able to tow our Vehicle from our apartment straight to the dealership no cost. The app is very user friendly and great for paying your bill! If you need any assistance Jessica can help and do even more than what you are expecting. I had some comments/concerns and she helped and squared away my issues!"
We responded:
"Thank you, Devon for kind words! We are so glad we were able to help you find a better value on auto insurance and that you found our app helpful. Jessica and all our team are very knowledgeable and work to make the process of changing insurance smooth and easy."
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Jason Schmerse

July 21, 2023

5  out of  5
rating by Jason Schmerse
"The customer service here is spot on. Love the personalized service."
We responded:
"Thank you, Jason! We are blessed with a great team who truly care about our customers!"
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Alyssa Chambers

May 31, 2023

5  out of  5
rating by Alyssa Chambers
"I had a hit and run and was very stressed asking a million questions. Jessica helped me and answered anything I asked with the BEST attitude! She even texted me after hours on her own time to make sure I was taken care of! She is the most patient and kind worker I have spoken to! She’s very educated on everything and so glad I spoke with her to handle my case! If I could give 10 stars I would! She is the best!!!!!!!!!!!!"
We responded:
"A claim can be a challenging and difficult time. We are so happy Jessica was able to help you through this process and exceed your service expectations! Thank you for allowing us to service your insurance needs. "
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Jason Hunt

March 7, 2023

5  out of  5
rating by Jason Hunt
"Excellent agent, Taylor was very friendly and helpful on the phone. Straight forward with their quote, they want you to have the best deal even if it’s not with them which I respect"
We responded:
"Thank you for the kind words! We are blessed to have an awesome staff!"
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Tracy Hunt

February 9, 2023

5  out of  5
rating by Tracy Hunt
"I have been a client for 16 years. Always great attention and service from Tim Tobey. Christy is very helpful, as is Taylor, the front desk receptionist. Highly recommend."
We responded:
"Tracy, thank you so much for taking the time to let helpful Christy and Taylor have been for you! Customers like you make us smile!"
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Brandi Maggard

January 4, 2023

5  out of  5
rating by Brandi Maggard
"This office staff is amazing! Anytime I have questions or concerns they listen and help me out! Jessica is the agent that helped me out with insurance and made sure my family had the coverage that was best for us! Thank you so much Jessica!"
We responded:
"Jessica is awesome like that! We are so happy you had a great experience dealing with our office!"
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Christopher Maggard

January 1, 2023

5  out of  5
rating by Christopher Maggard
"Jessica was helpful in helping my wife and I with life insurance coverage for us and my newborn son. She went the extra mile in making sure we have the right coverage for my family. I highly recommend Jessica for all your insurance needs!"
We responded:
"Thank you for allowing us to protect your family with life insurance. You have a beautiful baby! "
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Ashley Skelton

December 13, 2022

5  out of  5
rating by Ashley Skelton
"We are so happy with State Farm. Christy has saved us quite a bit of money and gave us peace of mind after an accident. Highly recommend!"
We responded:
"Thanks for the sweet accolades! We think Christy is pretty special too. And we are especially glad we could be here for you during the accident. "
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Renee Smith

November 22, 2022

5  out of  5
rating by Renee Smith
"Great team!! Angela was great at resolving my issues."
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Jessica Buchanan

November 21, 2022

5  out of  5
rating by Jessica Buchanan
"Angela is always so kind anytime I have to call in! My last claim required two different estimates as the shop forgot to look over a piece of damage I had mentioned to them, she helped explain to me the claim and ensured me it would get taken care of. She stay in touch with the shop, and was such a big help. So thankful for her and her customer service!"
We responded:
"We are glad Angela was able to assist you during this difficult time. We love smoothing out the bumps for our customers!"
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Leah Lindenmeyer

November 18, 2022

5  out of  5
rating by Leah Lindenmeyer
"Jessica has helped my husband and I save hundreds on our home and auto insurance & is always quick to answer any of my questions I have! I recommend Tim Tobey State Farm to anyone who is looking for reputable insurance agents!!"
We responded:
" So glad we could help! We know saving money on your insurance is super important to a young family like yours. Thank you, Leah for trusting Jessica and our office!"
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Kody Harrington

October 19, 2022

5  out of  5
rating by Kody Harrington
"Amazing customer service, always helpful, and friendly on top of that. Christy Byrd is amazing and has been extremely helpful with my accident claim. Would highly recommend to anyone!!"
We responded:
"Cody, we are sorry about your accident, but we are glad Christy was able to help you through it. Thank you for trusting us with your insurance needs!"
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Tina Tollefsbol

August 30, 2022

5  out of  5
rating by Tina Tollefsbol
"Always provides the best service! Tim and his staff go above and beyond for even the smallest of issues."
We responded:
"Thank you, Tina, for the kind words. We are blessed to be able to handle your family's insurance needs!"
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Chris Rymer

August 26, 2022

5  out of  5
rating by Chris Rymer
"Jessica Gonzalez, does an Amazing job! She has made our business relationship with Tim Tobey State Farm pleasant and reassuring at every turn. I highly recommend their branch especially for a small business owner."
We responded:
"Thanks Chris! It's a pleasure taking care of folks like you. Jessica is a huge asset to our small business owners. Her attention to detail and caring demeanor is an added bonus to our office team!"
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Allison Hale

August 9, 2022

5  out of  5
rating by Allison Hale
"Tim Tobey and his office do a great job taking care of their clients! Communicative, friendly, informative! Give them a try - you will not be disappointed!"
We responded:
"AH! Thanks a million Allison... customers like you are our favorites!"
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Tom Curran

July 25, 2022

5  out of  5
rating by Tom Curran
"Exceptional customer service, very quick on claims and issues. Very professional operation. We have used State Farm for over 35 years and been with Tim Tobey since we moved to Midlothian 18 years ago."
We responded:
"Kind words always appreciated... you are too!"
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Ken Kelly

July 12, 2022

5  out of  5
rating by Ken Kelly
"Angela is the greatest"
We responded:
"We agree 100%"
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Kenneth Johnson

February 18, 2022

1  out of  5
rating by Kenneth Johnson
"Do not go here every month bill keeps going up was with them for 2 months and left because every month bill went up and more excuses of why!!!!!"
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Justin Bouton

January 10, 2021

4  out of  5
rating by Justin Bouton
"Always friendly"