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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Miguel Gonzalez

March 5, 2025

5  out of  5
rating by Miguel Gonzalez
"Had to switch insurance and I am so glad Taylor helped through the process! She was very friendly and professional. I highly recommend asking for her!!!"
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julianna marie

March 4, 2025

5  out of  5
rating by julianna marie
"Angela Swain helped me out today and truly saved me! I woke up this morning with one of those terrible notifications saying my policy with another insurance agency had increased significantly. Something I could not afford of course. I got super lucky and had the most helpful agent, Ms. Angela, guide me through the process of getting a new policy with State Farm that was an even lower rate than my original policy. She made it so easy and smooth and I am very grateful. Thanks Angela💛"
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Jason Goodwin

February 28, 2025

5  out of  5
rating by Jason Goodwin
"Angela Swain is one of the best insurance representatives I have ever worked with! I definitely recommend giving them a call! Great customer service and always makes me feel like family!"
We responded:
"We appreciate your review! We are delighted to know you have had a great experience with Angela and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Amber Goodwin

February 28, 2025

5  out of  5
rating by Amber Goodwin
"I definitely recommend using them! Awesome customer service and make sure you ask for Angela! I absolutely love her!"
We responded:
"We’re honored by your positive feedback! We love Angela too! If there is anything else we can do for your insurance needs, just let us know!"
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Amanda Minter

February 27, 2025

5  out of  5
rating by Amanda Minter
"If you're looking for new insurance, you should ask for Jessica! She will take the time to review your current coverage, make sure you understand what you're paying for, and answer all your questions."
We responded:
"Thank you for the great review! Jessica and all of our team work hard to get you the best possible protection within your budget."
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stefani hultquist

February 21, 2025

5  out of  5
rating by stefani hultquist
"Tim Tobey State Farm is great! Taylor was very helpful, I highly recommend this place!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Fred _SavageYT

January 31, 2025

5  out of  5
rating by Fred _SavageYT
"Angela at Tim Tobey’s office was extremely helpful with explaining coverages and making sure I had the coverage I needed"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Christiana T.

January 30, 2025

5  out of  5
rating by Christiana T.
"Kudos to Jessica! She was lovely and informative. I got the best quote out of all the other insurance agencies I contacted. I would recommend this office!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jayna Lindenmeyer

January 29, 2025

5  out of  5
rating by Jayna Lindenmeyer
"JESSICA Jones is such a pleasure to deal with. Very detail focused and has helped me immensely."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Joe/Joseph Zadwick

January 28, 2025

5  out of  5
rating by Joe/Joseph Zadwick
"They were so professional when they came out to my shop !! Taylor was the best and was so professional and has alway's taken care of us and our insurance needs !!! Highly recommend his office! Thanks Taylor for all you do !!!!!"
We responded:
"Thank you for your feedback Joe! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ashleigh Moore

January 24, 2025

5  out of  5
rating by Ashleigh Moore
"I’ve been using State Farm for 5 years almost and it’s been great! Jessica is always my go to person and she is so kind! She is very helpful! Thank you Jessica for all you do!!"
We responded:
"Thank you for allowing us to serve your insurance needs and for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Sarah Rodriguez

January 9, 2025

5  out of  5
rating by Sarah Rodriguez
"I have been with State Farm for a little over a year now and have nothing but things to say about this agency. Recently one of my vehicles was involved in an accident and the other insurance company was not being very helpful. I was playing phone tag with the liability adjuster and then I get an email and phone calls from a third party saying they are going to total loss my vehicle and when would be a good time to pick up the car! I needed answers, so I called the office and spoke with Angela. Without hesitation she immediately got me some info and broke down the typical way of these situations. She asked for the contact information for the adjuster and reassured me she would get back to me by end of business. Angela gave me a call back, explained everything in detail and had the case assigned to another adjuster. The new adjuster gave me a call right after i hung up with Angela! Thank you so much Angela for having my back! :)"
We responded:
"We’re honored by your positive feedback! Angela is wonderful and we are blessed to have her on our team! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Wendie Moss

January 3, 2025

5  out of  5
rating by Wendie Moss
"I worked with Taylor when switching our Home, Auto and Personal Articles Policies. Whether I called or emailed her, she was quick to respond and provided the best service! She was friendly and so sweet no matter what question I had! Divine was also great with customer service each time I called their office. It was such a pleasure to work with such great people who provide amazing customer service!"
We responded:
"Thank you for allowing us to take care of your insurance needs and for taking the time to give us this five star review! Taylor and Divine and our whole team thrive on giving excellent customer service! "
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Mikaila Manjarrez

December 13, 2024

5  out of  5
rating by Mikaila Manjarrez
"I have worked with Jessica J on and off for a couple years, and every time I always go back to her!! I email her randomly with my silly questions or needing assistance and she has always gone above and beyond to help me! If I could give her more stars I would because Jessica truly deserves all the praise! I am so appreciative of the customer service she provides!"
We responded:
"We appreciate your review! We are delighted to know you have had a great experience with Jessica and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Emily

December 5, 2024

5  out of  5
rating by Emily
"Tim Tobey and his staff are exceptional! We have been with them close to 10 years now, home and auto. We lost our home in July 2023' and they took care of us like family. Our Agent Angela Swain is very knowledgeable and always takes time to answer our questions! Highly recommend Tim Tobey Midlothian Team!"
We responded:
"We’re honored by your positive feedback! Angela is indeed a valuable member of our team, and I’m glad to hear that she has been able to provide you with the knowledge and support you need. Your trust in us over the past decade is immensely appreciated, and we are grateful for the opportunity to serve you."
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Elisa Harness

October 23, 2024

5  out of  5
rating by Elisa Harness
"Tim and his staff were great in helping one of our customers transfer to their office. Great customer service."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service from our office. If you ever have any questions or need assistance, we’re here to help!"
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Cecily Payne

July 19, 2024

5  out of  5
rating by Cecily Payne
"Jayden with State Farm is great!!!!! He’s very down to earth and so helpful. It was a pleasure to do business with him!!!!"
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Ellie Adkins Webb

April 3, 2024

5  out of  5
rating by Ellie Adkins Webb
"Jessica at State Farm was so very helpful and offered prompt and excellent service when my car was involved in a collision a few weeks ago. She has provided support through every step making a stressful time easier!"
We responded:
"We love Jessica! She does a great job taking care of our customers! We are so sorry you had the claim, but glad we could help make the experience more manageable."
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Heike Meyn

March 6, 2024

5  out of  5
rating by Heike Meyn
"I had to look for a new home owner insurance..after some quotes I got state farm seems to be my best option. I went to the office and Christy Byrd was taking care of me..not only that she took the time to explain all my options , she found the best deal in a car/ home owner insurance bundle.. I saved a lot of money and I was very happy..Christy did not try to talk me into anything I didn't really need and was so kind and honest..I would recommend this place to anybody. " I am a farmer now ""
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Weixing Lin

February 20, 2024

5  out of  5
rating by Weixing Lin
"Veny helpful thanks for Christy"
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James Hillin

January 20, 2024

5  out of  5
rating by James Hillin
"They have provided the best rates now for over almost 3 years ! Thank you Tim Tobey !"
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Devon Avery

October 6, 2023

5  out of  5
rating by Devon Avery
"I just wanted to say State Farm is the best insurance I have ever had so far! First off GEICO wanted to double my rate in July but I called and checked around and State Farm and Jessica came to my rescue! The best rate I could find Jessica knew how to help and where I needed help! Second me and my wife had to tow our vehicle and get her key replaced this past week and BOOM the app had roadside assistance which was able to tow our Vehicle from our apartment straight to the dealership no cost. The app is very user friendly and great for paying your bill! If you need any assistance Jessica can help and do even more than what you are expecting. I had some comments/concerns and she helped and squared away my issues!"
We responded:
"Thank you, Devon for kind words! We are so glad we were able to help you find a better value on auto insurance and that you found our app helpful. Jessica and all our team are very knowledgeable and work to make the process of changing insurance smooth and easy."
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Jason Schmerse

July 21, 2023

5  out of  5
rating by Jason Schmerse
"The customer service here is spot on. Love the personalized service."
We responded:
"Thank you, Jason! We are blessed with a great team who truly care about our customers!"
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Alyssa Chambers

May 31, 2023

5  out of  5
rating by Alyssa Chambers
"I had a hit and run and was very stressed asking a million questions. Jessica helped me and answered anything I asked with the BEST attitude! She even texted me after hours on her own time to make sure I was taken care of! She is the most patient and kind worker I have spoken to! She’s very educated on everything and so glad I spoke with her to handle my case! If I could give 10 stars I would! She is the best!!!!!!!!!!!!"
We responded:
"A claim can be a challenging and difficult time. We are so happy Jessica was able to help you through this process and exceed your service expectations! Thank you for allowing us to service your insurance needs. "
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Jason Hunt

March 7, 2023

5  out of  5
rating by Jason Hunt
"Excellent agent, Taylor was very friendly and helpful on the phone. Straight forward with their quote, they want you to have the best deal even if it’s not with them which I respect"
We responded:
"Thank you for the kind words! We are blessed to have an awesome staff!"