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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ellie Adkins Webb

April 3, 2024

5  out of  5 rating by Ellie Adkins Webb
"Jessica at State Farm was so very helpful and offered prompt and excellent service when my car was involved in a collision a few weeks ago. She has provided support through every step making a stressful time easier!"
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Heike Meyn

March 6, 2024

5  out of  5 rating by Heike Meyn
"I had to look for a new home owner insurance..after some quotes I got state farm seems to be my best option. I went to the office and Christy Byrd was taking care of me..not only that she took the time to explain all my options , she found the best deal in a car/ home owner insurance bundle.. I saved a lot of money and I was very happy..Christy did not try to talk me into anything I didn't really need and was so kind and honest..I would recommend this place to anybody. " I am a farmer now ""
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Weixing Lin

February 20, 2024

5  out of  5 rating by Weixing Lin
"Veny helpful thanks for Christy"
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James Hillin

January 20, 2024

5  out of  5 rating by James Hillin
"They have provided the best rates now for over almost 3 years ! Thank you Tim Tobey !"
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Devon Avery

October 6, 2023

5  out of  5 rating by Devon Avery
"I just wanted to say State Farm is the best insurance I have ever had so far! First off GEICO wanted to double my rate in July but I called and checked around and State Farm and Jessica came to my rescue! The best rate I could find Jessica knew how to help and where I needed help! Second me and my wife had to tow our vehicle and get her key replaced this past week and BOOM the app had roadside assistance which was able to tow our Vehicle from our apartment straight to the dealership no cost. The app is very user friendly and great for paying your bill! If you need any assistance Jessica can help and do even more than what you are expecting. I had some comments/concerns and she helped and squared away my issues!"
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Jason Schmerse

July 21, 2023

5  out of  5 rating by Jason Schmerse
"The customer service here is spot on. Love the personalized service."
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Alyssa Chambers

May 31, 2023

5  out of  5 rating by Alyssa Chambers
"I had a hit and run and was very stressed asking a million questions. Jessica helped me and answered anything I asked with the BEST attitude! She even texted me after hours on her own time to make sure I was taken care of! She is the most patient and kind worker I have spoken to! She’s very educated on everything and so glad I spoke with her to handle my case! If I could give 10 stars I would! She is the best!!!!!!!!!!!!"
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Jason Hunt

March 7, 2023

5  out of  5 rating by Jason Hunt
"Excellent agent, Taylor was very friendly and helpful on the phone. Straight forward with their quote, they want you to have the best deal even if it’s not with them which I respect"
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Tracy Hunt

February 9, 2023

5  out of  5 rating by Tracy Hunt
"I have been a client for 16 years. Always great attention and service from Tim Tobey. Christy is very helpful, as is Taylor, the front desk receptionist. Highly recommend."
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Brandi Maggard

January 4, 2023

5  out of  5 rating by Brandi Maggard
"This office staff is amazing! Anytime I have questions or concerns they listen and help me out! Jessica is the agent that helped me out with insurance and made sure my family had the coverage that was best for us! Thank you so much Jessica!"
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Christopher Maggard

January 1, 2023

5  out of  5 rating by Christopher Maggard
"Jessica was helpful in helping my wife and I with life insurance coverage for us and my newborn son. She went the extra mile in making sure we have the right coverage for my family. I highly recommend Jessica for all your insurance needs!"
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Ashley Skelton

December 13, 2022

5  out of  5 rating by Ashley Skelton
"We are so happy with State Farm. Christy has saved us quite a bit of money and gave us peace of mind after an accident. Highly recommend!"
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Jordan Walker

December 6, 2022

5  out of  5 rating by Jordan Walker
"This is the most professional insurance agency I have come across. They listen to your questions and concerns and are a very friendly staff. I wish that I would have found Tim Tobey State Farm sooner."
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Renee Smith

November 22, 2022

5  out of  5 rating by Renee Smith
"Great team!! Angela was great at resolving my issues."
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Jessica Buchanan

November 21, 2022

5  out of  5 rating by Jessica Buchanan
"Angela is always so kind anytime I have to call in! My last claim required two different estimates as the shop forgot to look over a piece of damage I had mentioned to them, she helped explain to me the claim and ensured me it would get taken care of. She stay in touch with the shop, and was such a big help. So thankful for her and her customer service!"
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Leah Lindenmeyer

November 18, 2022

5  out of  5 rating by Leah Lindenmeyer
"Jessica has helped my husband and I save hundreds on our home and auto insurance & is always quick to answer any of my questions I have! I recommend Tim Tobey State Farm to anyone who is looking for reputable insurance agents!!"
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Kody Harrington

October 19, 2022

5  out of  5 rating by Kody Harrington
"Amazing customer service, always helpful, and friendly on top of that. Christy Byrd is amazing and has been extremely helpful with my accident claim. Would highly recommend to anyone!!"
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Tina Tollefsbol

August 30, 2022

5  out of  5 rating by Tina Tollefsbol
"Always provides the best service! Tim and his staff go above and beyond for even the smallest of issues."
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Chris Rymer

August 26, 2022

5  out of  5 rating by Chris Rymer
"Jessica Gonzalez, does an Amazing job! She has made our business relationship with Tim Tobey State Farm pleasant and reassuring at every turn. I highly recommend their branch especially for a small business owner."
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Allison Hale

August 9, 2022

5  out of  5 rating by Allison Hale
"Tim Tobey and his office do a great job taking care of their clients! Communicative, friendly, informative! Give them a try - you will not be disappointed!"
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Tom Curran

July 25, 2022

5  out of  5 rating by Tom Curran
"Exceptional customer service, very quick on claims and issues. Very professional operation. We have used State Farm for over 35 years and been with Tim Tobey since we moved to Midlothian 18 years ago."
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Ken Kelly

July 12, 2022

5  out of  5 rating by Ken Kelly
"Angela is the greatest"
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Kenneth Johnson

February 18, 2022

1  out of  5 rating by Kenneth Johnson
"Do not go here every month bill keeps going up was with them for 2 months and left because every month bill went up and more excuses of why!!!!!"
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Justin Bouton

January 10, 2021

4  out of  5 rating by Justin Bouton
"Always friendly"
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Marshall Williams

June 8, 2020

5  out of  5 rating by Marshall Williams