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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Fred _SavageYT

Fred _SavageYT

January 31, 2025

5  out of  5
rating by Fred _SavageYT
"Angela at Tim Tobey’s office was extremely helpful with explaining coverages and making sure I had the coverage I needed"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Christiana T.

January 30, 2025

5  out of  5
rating by Christiana T.
"Kudos to Jessica! She was lovely and informative. I got the best quote out of all the other insurance agencies I contacted. I would recommend this office!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jayna Lindenmeyer

January 29, 2025

5  out of  5
rating by Jayna Lindenmeyer
"JESSICA Jones is such a pleasure to deal with. Very detail focused and has helped me immensely."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Joe/Joseph Zadwick

January 28, 2025

5  out of  5
rating by Joe/Joseph Zadwick
"They were so professional when they came out to my shop !! Taylor was the best and was so professional and has alway's taken care of us and our insurance needs !!! Highly recommend his office! Thanks Taylor for all you do !!!!!"
We responded:
"Thank you for your feedback Joe! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ashleigh Moore

January 24, 2025

5  out of  5
rating by Ashleigh Moore
"I’ve been using State Farm for 5 years almost and it’s been great! Jessica is always my go to person and she is so kind! She is very helpful! Thank you Jessica for all you do!!"
We responded:
"Thank you for allowing us to serve your insurance needs and for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Sarah Rodriguez

January 9, 2025

5  out of  5
rating by Sarah Rodriguez
"I have been with State Farm for a little over a year now and have nothing but things to say about this agency. Recently one of my vehicles was involved in an accident and the other insurance company was not being very helpful. I was playing phone tag with the liability adjuster and then I get an email and phone calls from a third party saying they are going to total loss my vehicle and when would be a good time to pick up the car! I needed answers, so I called the office and spoke with Angela. Without hesitation she immediately got me some info and broke down the typical way of these situations. She asked for the contact information for the adjuster and reassured me she would get back to me by end of business. Angela gave me a call back, explained everything in detail and had the case assigned to another adjuster. The new adjuster gave me a call right after i hung up with Angela! Thank you so much Angela for having my back! :)"
We responded:
"We’re honored by your positive feedback! Angela is wonderful and we are blessed to have her on our team! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Wendie Moss

January 3, 2025

5  out of  5
rating by Wendie Moss
"I worked with Taylor when switching our Home, Auto and Personal Articles Policies. Whether I called or emailed her, she was quick to respond and provided the best service! She was friendly and so sweet no matter what question I had! Divine was also great with customer service each time I called their office. It was such a pleasure to work with such great people who provide amazing customer service!"
We responded:
"Thank you for allowing us to take care of your insurance needs and for taking the time to give us this five star review! Taylor and Divine and our whole team thrive on giving excellent customer service! "
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Mikaila Manjarrez

December 13, 2024

5  out of  5
rating by Mikaila Manjarrez
"I have worked with Jessica J on and off for a couple years, and every time I always go back to her!! I email her randomly with my silly questions or needing assistance and she has always gone above and beyond to help me! If I could give her more stars I would because Jessica truly deserves all the praise! I am so appreciative of the customer service she provides!"
We responded:
"We appreciate your review! We are delighted to know you have had a great experience with Jessica and our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Emily

December 5, 2024

5  out of  5
rating by Emily
"Tim Tobey and his staff are exceptional! We have been with them close to 10 years now, home and auto. We lost our home in July 2023' and they took care of us like family. Our Agent Angela Swain is very knowledgeable and always takes time to answer our questions! Highly recommend Tim Tobey Midlothian Team!"
We responded:
"We’re honored by your positive feedback! Angela is indeed a valuable member of our team, and I’m glad to hear that she has been able to provide you with the knowledge and support you need. Your trust in us over the past decade is immensely appreciated, and we are grateful for the opportunity to serve you."
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Elisa Harness

October 23, 2024

5  out of  5
rating by Elisa Harness
"Tim and his staff were great in helping one of our customers transfer to their office. Great customer service."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service from our office. If you ever have any questions or need assistance, we’re here to help!"
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Cecily Payne

July 19, 2024

5  out of  5
rating by Cecily Payne
"Jayden with State Farm is great!!!!! He’s very down to earth and so helpful. It was a pleasure to do business with him!!!!"
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Ellie Adkins Webb

April 3, 2024

5  out of  5
rating by Ellie Adkins Webb
"Jessica at State Farm was so very helpful and offered prompt and excellent service when my car was involved in a collision a few weeks ago. She has provided support through every step making a stressful time easier!"
We responded:
"We love Jessica! She does a great job taking care of our customers! We are so sorry you had the claim, but glad we could help make the experience more manageable."
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Heike Meyn

March 6, 2024

5  out of  5
rating by Heike Meyn
"I had to look for a new home owner insurance..after some quotes I got state farm seems to be my best option. I went to the office and Christy Byrd was taking care of me..not only that she took the time to explain all my options , she found the best deal in a car/ home owner insurance bundle.. I saved a lot of money and I was very happy..Christy did not try to talk me into anything I didn't really need and was so kind and honest..I would recommend this place to anybody. " I am a farmer now ""
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Weixing Lin

February 20, 2024

5  out of  5
rating by Weixing Lin
"Veny helpful thanks for Christy"
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James Hillin

January 20, 2024

5  out of  5
rating by James Hillin
"They have provided the best rates now for over almost 3 years ! Thank you Tim Tobey !"
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Devon Avery

October 6, 2023

5  out of  5
rating by Devon Avery
"I just wanted to say State Farm is the best insurance I have ever had so far! First off GEICO wanted to double my rate in July but I called and checked around and State Farm and Jessica came to my rescue! The best rate I could find Jessica knew how to help and where I needed help! Second me and my wife had to tow our vehicle and get her key replaced this past week and BOOM the app had roadside assistance which was able to tow our Vehicle from our apartment straight to the dealership no cost. The app is very user friendly and great for paying your bill! If you need any assistance Jessica can help and do even more than what you are expecting. I had some comments/concerns and she helped and squared away my issues!"
We responded:
"Thank you, Devon for kind words! We are so glad we were able to help you find a better value on auto insurance and that you found our app helpful. Jessica and all our team are very knowledgeable and work to make the process of changing insurance smooth and easy."
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Jason Schmerse

July 21, 2023

5  out of  5
rating by Jason Schmerse
"The customer service here is spot on. Love the personalized service."
We responded:
"Thank you, Jason! We are blessed with a great team who truly care about our customers!"
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Alyssa Chambers

May 31, 2023

5  out of  5
rating by Alyssa Chambers
"I had a hit and run and was very stressed asking a million questions. Jessica helped me and answered anything I asked with the BEST attitude! She even texted me after hours on her own time to make sure I was taken care of! She is the most patient and kind worker I have spoken to! She’s very educated on everything and so glad I spoke with her to handle my case! If I could give 10 stars I would! She is the best!!!!!!!!!!!!"
We responded:
"A claim can be a challenging and difficult time. We are so happy Jessica was able to help you through this process and exceed your service expectations! Thank you for allowing us to service your insurance needs. "
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Jason Hunt

March 7, 2023

5  out of  5
rating by Jason Hunt
"Excellent agent, Taylor was very friendly and helpful on the phone. Straight forward with their quote, they want you to have the best deal even if it’s not with them which I respect"
We responded:
"Thank you for the kind words! We are blessed to have an awesome staff!"
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Tracy Hunt

February 9, 2023

5  out of  5
rating by Tracy Hunt
"I have been a client for 16 years. Always great attention and service from Tim Tobey. Christy is very helpful, as is Taylor, the front desk receptionist. Highly recommend."
We responded:
"Tracy, thank you so much for taking the time to let helpful Christy and Taylor have been for you! Customers like you make us smile!"
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Brandi Maggard

January 4, 2023

5  out of  5
rating by Brandi Maggard
"This office staff is amazing! Anytime I have questions or concerns they listen and help me out! Jessica is the agent that helped me out with insurance and made sure my family had the coverage that was best for us! Thank you so much Jessica!"
We responded:
"Jessica is awesome like that! We are so happy you had a great experience dealing with our office!"
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Christopher Maggard

January 1, 2023

5  out of  5
rating by Christopher Maggard
"Jessica was helpful in helping my wife and I with life insurance coverage for us and my newborn son. She went the extra mile in making sure we have the right coverage for my family. I highly recommend Jessica for all your insurance needs!"
We responded:
"Thank you for allowing us to protect your family with life insurance. You have a beautiful baby! "
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Ashley Skelton

December 13, 2022

5  out of  5
rating by Ashley Skelton
"We are so happy with State Farm. Christy has saved us quite a bit of money and gave us peace of mind after an accident. Highly recommend!"
We responded:
"Thanks for the sweet accolades! We think Christy is pretty special too. And we are especially glad we could be here for you during the accident. "
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Renee Smith

November 22, 2022

5  out of  5
rating by Renee Smith
"Great team!! Angela was great at resolving my issues."
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Jessica Buchanan

November 21, 2022

5  out of  5
rating by Jessica Buchanan
"Angela is always so kind anytime I have to call in! My last claim required two different estimates as the shop forgot to look over a piece of damage I had mentioned to them, she helped explain to me the claim and ensured me it would get taken care of. She stay in touch with the shop, and was such a big help. So thankful for her and her customer service!"
We responded:
"We are glad Angela was able to assist you during this difficult time. We love smoothing out the bumps for our customers!"